Privacy Policy
Last updated: 14/02/2026

At ARC English, we value your privacy. This policy explains how we handle your data in compliance with Quebec’s Law 25 and international standards.

1. Information We Collect
We collect information necessary to provide our services, including:

  • Personal Data: Name, email address, and billing information.

  • Technical Data: IP address, browser type, and usage behavior via Systeme.io and cookies.

  • Test Data: Your answers and scores from the English Level Test.

2. How We Use Your Information
We use your data to:

  • Deliver your test results and course access.

  • Process payments and prevent fraud.

  • Send you marketing emails (you may opt-out at any time).

  • Improve our curriculum through anonymized data analysis.

3. Data Sharing
We do not sell your personal identifying information. We share data only with essential service providers:

  • Systeme.io: For hosting courses and email automation.

  • Stripe/PayPal: For secure payment processing.

  • Analytics: We may use anonymized, aggregated data for research or commercial partnerships.

4. Data Retention and Security
We retain your data as long as your account is active or as needed to comply with legal obligations. We implement industry-standard security measures to protect your data, though no method of transmission over the internet is 100% secure.

5. Your Rights (Law 25 Compliance)
Under Quebec law, you have the right to:

  • Access the personal data we hold about you.

  • Correct inaccurate information.

  • Request the deletion of your data (subject to legal or contractual requirements).

  • Withdraw consent for data processing at any time.

To exercise these rights, please contact our Data Privacy Coordinator at info@arcenglish.ca.

6. Cookies
We use cookies to enhance your experience on our website and to track the effectiveness of our social media funnels. You can disable cookies in your browser settings, though some features of the course platform may stop working.

7. Third-Party Links
Our funnels may link to external sites (YouTube, Discord). We are not responsible for the privacy practices of these third parties.

8. Contact Us
If you have questions regarding your privacy, please contact:

ARC English
3683 rue Hutchison, Montreal, Quebec, H2X 2H4
Email: info@arcenglish.ca